FAQs
The National Health Service (NHS) provides free dental care for those who are eligible. Our dental practice is proud to offer NHS services and are committed to providing quality care to our patients. If you have any questions or would like to book an appointment please call our friendly reception team. Here are some FAQs to help you understand more about NHS dental care:
Q: Can I register as a new patient?
We are not currently accepting new patients for routine appointments under the NHS. This includes children and those who may be exempt from NHS charges. This is due to our NHS capacity being fully occupied.
We are still accepting new patients on a private basis, as well as taking on members of our affordable monthly plans. We also offer finance options, so that all of our patients can access the dental care they need.
Please call our friendly reception team to schedule an appointment or click the links to find out more information regarding our treatment charges and memberships.
Q:Can my children register?
We are not taking on new NHS patients at this time, however, children can be seen privately at a reduced rate. We have affordable children’s memberships available for regular check-ups. We strive to make sure everyone has access to the care they need, please give us a call and we would be happy to help you.
Q: What is the cost of NHS dental care?
NHS charges apply for treatment, however, NHS treatment is free for those who are eligible; For more information about eligibility and NHS charges, please click the link to the NHS website.
Q:Do you have a NHS waiting list?
Unfortunately, we do not have an NHS waiting list as we only have a small NHS contract and are no longer taking on new NHS patients for routine appointments. Please call us if you have any questions and our reception team will be happy to help you.
Q:How do I keep my NHS place
It is important to attend the practice regularly for your routine NHS checks as recommended by your dentist. This helps us to ensure that your teeth and gums remain healthy and that any problems can be identified and treated promptly.
If you regularly fail to attend appointments without 24 hours' notice or are inactive for longer than two years you may risk being removed from our NHS database.
Q:What happens if my NHS treatment fails?
If your NHS treatment fails within 12 months, your dentist may carry out any work needed to repair or redo the treatment free of charge depending on the treatment.
If you lose or damage a retainer from your finished orthodontic treatment or if it needs replacing due to wear and tear, there is a charge to get them replaced privately, replacements are not offered under the NHS.
The NHS does not provide re-root canals, however, your dentist may be able to provide an alternative treatment plan on the NHS. This may include a filling or a crown, depending on the extent of the damage. Your dentist may be able to provide a private treatment plan for a re-root canal if it is deemed necessary for your dental health.
Q:I havent come in since COVID-19
Due to the Covid-19 pandemic, our dental practice was closed for a short period of time earlier in 2020 by the goverment. However, we are pleased to announce that we have now reopened and are able to provide our usual dental services. We are following all government guidelines to ensure the safety of our staff and patients. To avoid losing your NHS place, please call the practice to book your routine appointments as soon as possible. We thank you for your patience and understanding during this time.